Acrobat iPhone App Support Page

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Acrobat iPhone App Support Page

 

Frequently Asked Questions:

Acrobat Outsourcing Application

How do I send a picture to your Accounting Department?

You will notice the camera icon on the bottom menu bar. Select this and then follow the instructions on the page. First, select a picture from your library or take a brand new picture by selecting the appropriate button, then you will be prompted to indicate your Client Name andthe Date. From here, please make sure that your picture is in focus, is readable, has good lighting and includes the entire page including all necessary signatures. Then, simply hit the Share button, click the “Send to Acrobat” button and it will take you directly to the email to send to our accounting department. It’s really easy!

Can I choose more than one picture at a time if I have multiple time slips?

Not at this time. However, it is very easy to send one timeslip and then the application will take you right back to send another picture after your first email.

Can I comment on your Social Media in the app?

Yes! And we would love it. We have a feed of all of our social media directly on the app so that you can keep up with all of the exciting news from Acrobat.

How do I get in touch with my staffing manager?

We integrated the ability to both email or call your staffing manager directly from the application and we even included a map to every office so that it is very easy to get in touch with your staffing manager directly from the App.

My “Share” button isn’t working, how do I fix it?

If your Share button is not working, simply close out of the app completely (close it manually) and then open back up and it should work perfectly fine.

When is the next version coming out so that I can order from the App?

We expect that the update to the App will be coming out in November and our clients will have the ability to staff directly from the App!

I have a good idea about how to make the App even better! Who do I contact?

We love suggestions! Please email us: Marketing@acrobatoutsourcing.com. Give us all of your feedback, comments or suggestions–or just ask us another question. We look forward to hearing from you!

 
 
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Acrobat Outsourcing is a proud member of the American Staffing Association